Make your users unstoppable
Already assists users of
Meet tandem
The AI companion that helps users get the most out of your app, effortlessly
Proactive
Pops up just as users realize they need help
Hands-on
Shows users right where they need to go
Insightful
Provides answers and timely advice
Tandem helps your users to…
Complete complex set-ups
Choose the right options
Find & navigate features
Understand dashboards
Integrate 3rd-party apps
Discover new functionalities
Your business, supercharged
Make your product truly self-serve
Turn users into power users
Reduce
support tickets
Expand
revenues
Using Tandem feels like infusing a bit of magic into our product. It effectively addresses our navigation challenges, enabling our users to extract more value from Qonto. As a result, we see an increase in activation and a decrease in company-wide support tickets.
Maxime Champoux, Head of Product
Triggered by all your platforms
App
When they use a feature for the first time, guide them through setup and configuration.
When they don't activate, send emails with deeplinks to help complete in-app setup.
FAQs
When reading an article, they can click a deeplink to start guided tours in the app.
Chat support
When they’re asking for help on your support chat, show them where they need to go.
Simple to ...
Set up
Configures within minutes, not hours.
Maintain
Doesn't break - even self repairs with AI.
Measure
Comes with a ready-to-go analytics suite.